Terms of Service

These Terms of Service (“Terms”) govern access to and use of Cartoon in the Hood at cartooninthehood.com (the “Service”), operated by Cartoon in the Hood (“we”, “us”). By creating an account, buying credits, or generating clips, you agree to these Terms.

The Service lets you generate short AI video clips by placing original cartoon-style characters into photoreal street templates. Output is produced by third-party AI providers. Features, templates, pricing, and quality may change.

You may sign in with an email one-time code. You are responsible for activity under your account and for keeping access to that email secure. We may suspend accounts that abuse the Service, attempt fraud, or violate these Terms.

Generation uses prepaid credits. Packs and prices are shown on the Pricing page. Checkout is processed by Creem (primary) and, when available, Stripe (backup). Their terms also apply to payment processing.

Credits are digital goods delivered to your account when payment succeeds. Unless required by law, credit purchases are non-refundable once credits are issued.

Generation spend and re-credits work as follows:

• System or provider failure after credits are spent (job marked failed by our systems): we automatically re-credit the same amount to your wallet.
• Before generation starts (you leave Create / Confirm without submitting): no credits are spent.
• Content-policy or safety blocks before a paid generation is queued: no credits are spent.
• Completed outputs you dislike (taste, punchline, or style preference): credits are not refunded.

Prices are listed in USD unless stated otherwise. Taxes may apply depending on your location and the payment provider. Credits do not expire while the Service operates. Outputs are delivered as downloadable MP4 files without a site watermark; third-party media URLs used during delivery may expire, so download promptly if you need a lasting copy. Commercial posting of outputs you generate is allowed subject to these Terms, the Content Policy, and rights you hold in any uploaded materials.

You may only submit original cartoon characters you own, characters you are licensed to use, or characters from our packs. You must not use the Service to:

• Impersonate real people in a deceptive, defamatory, or abusive way
• Create any sexually explicit, pornographic, erotic, or NSFW content — including nudity, sexual acts, sexualized posing, or sexual dialogue — or any sexual content involving minors
• Generate content that promotes violent crime, terrorism, or illegal weapons
• Infringe trademarks, copyrights, or other rights (including well-known franchise characters you do not own)
• Spam, scrape, reverse-engineer, or overload the Service
• Attempt to bypass credit metering, filters, or security

We may refuse, remove, or rate-limit generations that appear to break these rules.

You retain rights in the character materials you upload, subject to licenses you already hold. You grant us a limited license to process those materials solely to operate the Service (including sending them to AI providers needed for generation).

Subject to these Terms and applicable law, you may use clips you successfully generate for personal or commercial social posting. AI outputs can be imperfect, non-unique, or contested; you are responsible for how you publish and monetize them.

The Service depends on vendors such as fal (video generation), Creem / Stripe (payments), Resend (email), and Cloudflare (hosting). Outages or policy changes at those vendors may affect availability.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted uptime, specific artistic quality, or that outputs will be free of defects or third-party claims.

To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us for credits in the 90 days before the claim, or (b) USD $50. We are not liable for indirect, incidental, special, consequential, or lost-profit damages.

We may update these Terms by posting a new version with an updated date. Continued use after changes means you accept them. We may stop offering the Service or terminate access for violations.

Questions about these Terms: support@cartooninthehood.com.