Privacy Policy

This Privacy Policy explains how Cartoon in the Hood (“we”, “us”) handles personal information when you use cartooninthehood.com (the “Service”). By using the Service, you acknowledge this Policy.

We collect:

• Account data — email address used for one-time login codes, and an internal wallet / session id linked to your credits.
• Usage data — generation jobs, templates chosen, credit balances and ledger events, approximate timestamps, and technical logs needed to run and secure the Service.
• Content you submit — character images, text prompts / dialogue, and resulting video URLs while a job is processed and stored.
• Payment data — pack purchased, amount, provider (Creem or Stripe), and order / session identifiers returned by the processor. We do not store full card numbers; those are handled by the payment provider.
• Cookies / local identifiers — session and wallet cookies so we can keep you signed in and attach credits to the right account.

We use information to:

• Authenticate you and send login codes
• Provide generations, credit balances, and purchase fulfillment
• Prevent abuse, fraud, and security incidents
• Respond to support requests
• Improve templates, reliability, and product experience
• Comply with law and enforce our Terms

We do not sell your personal information.

We share data with service providers only as needed to operate the Service, including:

• Cloudflare — hosting, Workers, and KV storage
• fal — AI video generation
• Creem / Stripe — checkout and payment webhooks
• Resend — transactional email (login codes)

We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.

We keep account, credit, and job records for as long as needed to provide the Service, resolve disputes, and meet legal or accounting obligations. Login codes are short-lived. You may ask us to delete account-linked data where applicable law allows; we may retain limited records required for fraud prevention or compliance.

We use industry-standard hosting controls, encrypted transport (HTTPS), and access-limited secrets. No method of transmission or storage is 100% secure.

The Service is operated using infrastructure that may process data in the United States and other countries where our providers run. If you access the Service from elsewhere, you consent to that processing.

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. Contact us if you believe a child has provided data so we can delete it.

You can request access, correction, or deletion of account data by emailing support@cartooninthehood.com. You can clear site cookies in your browser; doing so may reset guest wallet state until you sign in again.

Depending on where you live (for example EEA/UK/California), you may have additional rights under local privacy law. We will honor valid requests as required.

We may update this Policy by posting a revised version with a new “Last updated” date. Material changes will apply going forward from that date.

Privacy questions: support@cartooninthehood.com.